Our software does not allow us to make manual adjustments. All orders will be processed and shipped as originally placed, and may not be cancelled or modified. THE IRON UNION reserves the right to cancel any order, for any reason. So don't be a dick.
Customers are responsible for providing accurate shipping information, no refunds.
THE IRON UNION is not liable for any damages incurred during transit, lost, stolen or misplaced packages. Under all circumstances, USPS is responsible for all packages that undergo USPS delivery services. 1 (800) 275-8777
Please allow up to 7 business days for order processing time. Orders are not processed or shipped on weekends.
All orders are shipped using USPS. Once your order has shipped you will receive a Shipping confirmation email that includes a tracking number. Please contact us if you have not received this email.
International Shipments can take anywhere from 7-21 business days. Once your package leaves the United States, we can no longer help you to locate your package.
THE IRON UNION is not responsible for any tariff, duty, tax, handling fee, custom charges etc. that may be required for your country.THE IRON UNION does not calculate or collect any international fees during the order, and cannot provide a cost estimation for the associated fees. If a package is rejected or returned from customs, the customer will be responsible for paying for to have the package reshipped.
THE IRON UNION is not responsible for any lost, damaged or delayed packages. Packages may be opened at customs, please be sure to contact your local post office to file a claim.
Absolutely, but please be sure to provide an accurate mailing address so your shipment does not get lost.
Returns will be accepted on damaged goods (as long as it was not damaged by USPS or delivery service), and goods received in error. All items must be unwashed, and unworn in the original packaging with all original package contents. THE IRON UNION reserves the right to refuse any return for any reason. Please contact us if you'd like to initate a return. All returns must be initiated within 7 days from the date of confirmed delivery.
You will be issued store credit. Store credits are issued with a code that will be emailed to the email address associated with your order.
If a product that you've ordered is out of stock, you will be refunded for the purchase price of your item.
No, everyone knows their shirt size. Please contact us if you have any questions about the fit of our apparel, and we will be more than happy to help you. Be sure to check the size chart on the details page of each item before placing your order.
No, the customer will be required to pay return shipping on any returns that were not due to errors made on our behalf.
If an item is marked as Pre Order your order will ship within the window stated in the description. If an order is delayed, you will be contacted with the expected delivery date.
No, sales on pre orders may not be cancelled.
We produce limited amounts of each item, so once a item is sold out, chances are it won't be back.
Promo codes or discounts may not be applied after an order has been placed. No exceptions.
Not all orders and items qualify for the use of promo codes. Please contact us if you have a question.
One promo code per order, cheapskate.
We reserve the right to cancel any promo code at any time, or any code that was wrongfully used, or shared with an unauthorized party.
All orders on sale items are final - no exceptions.
You can try...but we don't give out sponsorships.
We work with honest, and genuine people...no bullshit. If you'd like to work together, please contact us with details, we would love to hear from you.
Email us at firstname.lastname@example.org with any questions, concerns or comments, and we will get back to you within 48 hours.